What is a home warranty?
A HomeGuard HomeWarranty is a one-year service contract that helps protect homeowners against the cost of unexpected repairs and replacement of major systems or appliances that break down due to normal wear and tear.
Where is coverage available?
Coverage through HomeGuard HomeWarranty is currently available in the greater California, Nevada and Arizona.
What is Basic Coverage?
Basic Coverage for a home measuring under 5,000 feet includes:
Dishwasher, Range/Oven/Cooktop, Built-in Microwave oven, Garbage Disposal, Trash Compactor, Instant Hot Water Dispenser, Door Bells, Smoke Detectors, Telephone Wiring, Primary Heating System, Plumbing System and Stoppages, Electrical System, Central Vacuum System, Garage Door Opener, Ceiling, Attic and Exhaust Fans, Water Heater, Pest Control.
What do I collect from the owner?
As a preferred service contractor you automatically collect a deductible each time you initiate service. Additional charges may apply to specific repairs and replacement.
What are the invoicing requirements?
A description of the work performed.
A line for when work was initiated and when it was completed
A total for parts
A total for labor
A total for tax
A subtotal that shows total billable amount
A line that shows the total billable amount minus the deductible with the check number when applicable
A total amount due to HomeGuard HomeWarranty
What are the advantages of becoming a preferred service contractor for HomeGuard HomeWarranty?
HomeGuard HomeWarranty is local and you can rely on a mutually beneficial relationship
Prompt payment within 15 days of invoice
A constant and reliable source of business
Access to a larger pool of customers increasing repeat business
How is work authorized?
The Contractor will call HomeGuard HomeWarranty.’s authorization department at (866) 993-2302 with repair costs broken down by the time and materials needed. The Contractor will perform only work authorized by HomeGuard HomeWarranty unless the Homeowner is giving authorization to proceed with the work, and the Homeowner understands that HomeGuard HomeWarranty has not authorized the work. The homeowner will be responsible for the cost of all non-authorized work performed. The Contractor is responsible for quoting an estimate before the work is started.
Bought a policy for a client. Shortly after they moved in heat quit working Thanksgiving weekend, Homeguard said they didn’t have anyone available, client could call a local company and homeguard would pay. Local company came out, gave clients a $10,000. estimate. Homeguard sent another repairman out, fixed the unit with screw driver and ordered… Read more “Gary C.”
Gary C.
I am a Realtor and buy these warranties for my clients as a closing gift. Today I had the opportunity to see for myself how great they are.. Cerena Salas and the Home Guard Warranty team were great! Our furnace went out. We live in the high desert and may have snow this weekend. We… Read more “Diane, Kingman, AZ”
Diane
I had a couple of plumbing issues yesterday at my house. I emailed Home Guard and they sent out a plumber the same day. He took care of everything. Really impressed!! I highly recommend them. Especially good to have them if you have a rental. I’m a realtor and will be using them and recommending… Read more “Kevin, Danville, CA”
Kevin
Ac on a new house stop working, I made one phone call and they scheduled someone to check it, the next day they send another company to check it, within two days the AC company called me and said they approved the replacement of the AC (which was close to $6,000) and we are on… Read more “Guy, Tarzana, CA”
Guy
We have gone through multiple claims and the claim process has been smooth and without incident. It takes a while at time to get appointments but that’s due to the vendors. Their website isn’t most updated but calling usually gets the job done. I’ll recommend them for home… Read more “Tuhin, San Mateo, CA”
Tuhin
Most of the time, you hear horror stories about Home Warranty companies.. Not HomeGuard! They are truly the best… I have had a pool nightmare, and dealing with Briana at Homeguard makes me a forever client! (if they will have me!!) This company makes you feel like you are a person and not a number.… Read more “Jen, Los Angeles, CA”
Jen
I did not expect to get such a speedy and reliable service. It was… Read more “Andrea”
Andrea
Gave excellent service and understands the customers needs. Super customer service! I was pleasantly surprised to receive such quick service and your office is easy to deal… Read more “Tarris”
Tarris
Staff is always professional and nice. Performed above and beyond my… Read more “Kay”
I’m very pleased with the service provided from HomeGuard HomeWarranty. Also, the technician was friendly and professional. Overall, great… Read more “Christine”
Christine
I want to personally thank you for the job well done for my clients. It is really great to have such a great home warranty company as part of my business. I appreciate the level of service and professionalism you all… Read more “Gloria”
Gloria
My technician was awesome! He came immediately and had excellent customer service! 5 star! Keep the technician company that serviced my… Read more “Ben”
