I am a Realtor and buy these warranties for my clients as a closing gift. Today I had the opportunity to see for myself how great they are.. Cerena Salas and the Home Guard Warranty team were great! Our furnace went out. We live in the high desert and may have snow this weekend. We are in our mid to late 70’s and don’t do well in a cold house. I called this morning and by 2pm we had it fixed… our house is warm again. Thank you all so much!!!